I have a proven track record as a UX Designer, where I’ve led a team in fulfilling branding and technical needs for various projects like websites, logos, and social media content creation. Additionally, I own and operate Union City Designs, a small business specializing in website design, branding, and UX solutions for small businesses. Through this role, I have honed my skills in project management, client collaboration, and delivering tailored digital solutions that drive business success. My work involves managing end-to-end projects, conducting user research, and creating intuitive designs that meet both user needs and client goals.
Resume2024 - Present
Union City Designs
Founder & Lead UX/UI Designer
- As the founder and lead UX Designer at Union City Designs, I manage end-to-end projects for small businesses, specializing in responsive website design, branding, and user experience. I excel in creating intuitive designs through user research, wireframing, prototyping, and effective project management, ensuring successful delivery and alignment with business goals. My focus is on delivering customized digital solutions that enhance user satisfaction and drive business growth.
2019 - 2024
C&C Outdoors, INC
Customer Service Representative
- Manage phone calls with professionalism and exceptional customer service, addressing user pain points empathetically.
- Provide essential support to multiple teams, ensuring cross team collaboration.
March 2025
CompTIA
CompTIA A+ CE Certification
- CompTIA A+ certified with a strong foundation in IT support, hardware, software, and networking. Skilled in troubleshooting, operating systems, cybersecurity, and cloud technologies to maintain and optimize IT systems. Demonstrates the expertise needed for technical support, help desk, and IT operations roles.
August 2024
University of Central Florida
UX/UI Design Boot Camp Certification
- Completed an intensive 24-week UX Design bootcamp focused on user-centered design principles and practical application. Gained expertise in UX research methods, including user interviews, surveys, and usability testing, as well as skills in wireframing, prototyping, and user interface development.
August 2023
Google Career
Google UX Design Professional Certificate
- A 7-course series that focused on the foundations of User Experience Design, Wireframes, Low Fidelity Prototypes, Conducting User Research, and building High Fidelity Designs and Prototypes in Figma.
June 2018
Union City High School
High School Degree
- Dedicated high school graduate with a strong foundation in computer networking, achieved through specialized Cisco courses. Demonstrates a solid understanding of networking concepts, hardware, and troubleshooting techniques. Prepared to apply technical skills in real-world IT environments.
Languages
- English, Spanish
Soft Skills
- Empathy, Communcation, Collaboration, Problem Solving, Adaptability, Attention to detail, User Advocacy
Technical Skills
- Figma, FigJam, Miro, Adobe Photoshop, Adobe Premiere Pro, Whimsical, Flowmapp, Otter AI, Google Analytics, Google Docs, Google Slides, Webflow, Shopify
UX/UI Skills
- User Research, Defining, Ideation, Information Architecture, Wireflows, Wireframing, Prototyping, Accessibility, User Testing, Interaction Design, Visual Design, Product Design, Responsive Web Design.
Social Media Manager
- 2.2 million views and over 10 thousand followers. I own a social media page that focuses on bringing new gaming information for people of all ages, I have full copyright for my videos.
Leader of Peer Group Communications
- I led a group of teens and created a supportive and motivating environment that allows teens to be themselves while also practicing important skills such as communication, public speaking and also leadership.
Completed STEM Program at Fairleigh Dickson University
- I completed a Science, Technology, Engineering and Math program that consisted of various engineering projects.
